General Claims Procedures

Claims Procedure

Statewide offers a full claims service, in the event you suffer loss or damage to your insured property. Please contact us in the first instance to discuss your claim.

General Procedures - All Sections

As soon as possible after the happening of any
occurrence, accident or event which may give rise
to a claim against you should:

(a) advise details to us and send written
confirmation with claim form

(b) take all reasonable steps to minimise the loss,
damage or liability and to prevent any further
loss, damage or liability

(c) use best endeavours to preserve any damaged
or defective appliances, plant or things which
might prove necessary or useful by way of
evidence in connection with any claim. No
alteration or repair shall be made without our
consent

(d) retain all damaged property for inspection

(e) advise the nearest Police Station in the case of
property lost, stolen or vandalised, and obtain
a written Police report if requested by us

(f) advise Us of any impending prosecution or
inquest

(g) forward to us every communication, writ or
summons at soonest.